Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Albanese

Taylor Albanese

April 1, 2025

5  out of  5
rating by Taylor Albanese
"Everyone I have talked to since partnering with Nora Hubbard as my state farm agent, has been amazing help whenever I have a question about my policy. I have talked to both Regina and Genesis and both have been extremely helpful. Definitely recommend talking to them!"
Profile photo of Brittany Cunningham

Brittany Cunningham

March 30, 2025

5  out of  5
rating by Brittany Cunningham
"Regina is the best"
We responded:
"Thank you, Brittany! I'm so happy to hear that Regina made such a positive impact on your experience. We're grateful to have her as part of our team. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Mav

Mav

March 30, 2025

5  out of  5
rating by Mav
"I recently had the pleasure of working with Regina. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Regina to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you, Mav, for sharing your experience! I'm delighted to hear that Regina made the insurance process so smooth and enjoyable for you. Her dedication to providing friendly and knowledgeable service truly shines. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Latosha Artis

Latosha Artis

March 30, 2025

5  out of  5
rating by Latosha Artis
"Regina is awesome! Good customer service is rare these days. She’s definitely an asset."
We responded:
"Thank you, Latosha! I'm happy to hear that Regina provided you with such excellent service. We truly value her as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
Profile photo of Tony Rowe

Tony Rowe

March 30, 2025

5  out of  5
rating by Tony Rowe
"Regina Rouse was a phenomenal agent"
We responded:
"Thank you, Tony, for your wonderful feedback! I'm delighted to hear that Regina provided such exceptional service. We truly appreciate having her as part of our team. If you need any assistance in the future, please don't hesitate to reach out."
Profile photo of Trophy Huntin'

Trophy Huntin'

March 30, 2025

5  out of  5
rating by Trophy Huntin'
"Thank to Regina I’m back on the road and great customer service."
We responded:
"I'm happy to hear that Regina was able to assist you and get you back on the road! We truly appreciate your feedback and are grateful for your recognition of our customer service. If you have any more questions or need further assistance, feel free to reach out. Safe travels!"
Profile photo of Baby Girl Jackson

Baby Girl Jackson

March 29, 2025

5  out of  5
rating by Baby Girl Jackson
"Regina was great"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Regina provided great service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Loui Jones

Loui Jones

March 29, 2025

5  out of  5
rating by Loui Jones
"Genesis was very helpful during the entire process and made it extremely easy for me to understand."
We responded:
"Thank you, Loui, for sharing your experience! I'm happy to hear that Genesis was able to assist you throughout the process and make everything easy to understand. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Reggie Gee

Reggie Gee

March 29, 2025

5  out of  5
rating by Reggie Gee
"Regina was very helpful and efficient, while assiting me with my new insurance. 10/10 Customer Service❤️"
We responded:
"Thank you, Reggie! I'm happy to hear that Regina was able to assist you efficiently with your new insurance. Your satisfaction with our service is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Tim Ham

Tim Ham

March 29, 2025

5  out of  5
rating by Tim Ham
"Regina Rouse is an excellent agent who knows her job. The valuable information that she provided went a long way towards me making my decision on the correct insurance that I needed. Thank you again for your assistance."
We responded:
"Thank you, Tim, for sharing your experience! I'm glad Regina was able to provide you with the valuable information you needed to make your decision. Your satisfaction is important to us, and we're here to help with any future insurance needs or questions."
Profile photo of shack pauley

shack pauley

March 29, 2025

5  out of  5
rating by shack pauley
"Regina was very helpful when I purchased my policy! She walked me through all the details and clearly stated everything I need to know, saving me a ton on money!"
We responded:
"Thank you, Shack, for sharing your experience! I'm happy to hear that Regina was able to assist you effectively and provide clarity on your policy details. It's wonderful to know she helped you save money. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of James Brown

James Brown

March 29, 2025

5  out of  5
rating by James Brown
"Regina made my experience extremely smooth and explained every question I had in a way I could understand. Definitely looking foward to my new policy."
We responded:
"Thank you, James! I'm happy to hear that Regina made your experience smooth and provided clear explanations to your questions. We're excited to have you on board with your new policy. If you have any more questions or need assistance, feel free to reach out to our office."
Profile photo of Kevin Dubose

Kevin Dubose

March 29, 2025

5  out of  5
rating by Kevin Dubose
"I had an AWESOME experience with Mrs. Regina Rouse! Extremely helpful and knowledgeable."
We responded:
"Thank you, Kevin! I'm happy to hear about your awesome experience with Regina. Her helpfulness and knowledge truly make a difference. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Antania Mingo

Antania Mingo

March 29, 2025

5  out of  5
rating by Antania Mingo
"I am glad to say that the customer service I received from Regina Rouse was exceptional. She answered all of my questions in a friendly and professional manner. I was pleased that she was very knowledgeable and in a climate where customer service is rare she afforded me some."
We responded:
"Thank you, Antania, for sharing your experience! I'm happy to hear that Regina provided you with exceptional service and answered all your questions with professionalism and friendliness. Her knowledge and dedication truly make a difference. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
Profile photo of Kelvin Rouse

Kelvin Rouse

March 29, 2025

5  out of  5
rating by Kelvin Rouse
"Very professional and knowledgeable. Great experience working Regina Rouse"
We responded:
"Thank you, Kelvin, for sharing your positive experience! I'm delighted to know that Regina's professionalism and expertise made a great impression. "
Profile photo of China Samour

China Samour

March 29, 2025

5  out of  5
rating by China Samour
"My Representative was the absolute Best.... Mrs. Rouse was very knowledgeable and had lots of patience. She is the Definition of a Professional...."
We responded:
"Thank you, China, for sharing your experience! I'm delighted to know that Regina provided you with such knowledgeable and patient service. Her professionalism truly shines, and we're grateful to have her on our team. If you have any further questions or need assistance, feel free to reach out anytime!"
Profile photo of sabrina williamson

sabrina williamson

March 29, 2025

5  out of  5
rating by sabrina williamson
"Regina Rouse is an amazing agent! She’s so professional and has so much patience!"
We responded:
"Thank you, Sabrina, for your wonderful feedback! I'm delighted to hear that Regina's professionalism and patience made such a positive impression. We're here to assist you with any future needs or questions."
Profile photo of Sakura Oka

Sakura Oka

March 29, 2025

5  out of  5
rating by Sakura Oka
"Genesis is an amazing and very informative!"
We responded:
"Thank you, Sakura, for your wonderful feedback! I'm glad to hear that Genesis provided you with such informative service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of shanyah pauley

shanyah pauley

March 29, 2025

5  out of  5
rating by shanyah pauley
"I normally don’t do reviews but I wanted to express the great customer service I received recently. Regina assisted me with car insurance quotes after researching for months. She was amazing & the first person in a while that delivered great customer service to me. She took her time listening to my needs while being very informative. Highly recommend!"
We responded:
"Thank you, Shanyah, for sharing your experience! I'm so happy to hear that Regina provided you with the exceptional service you deserve. It's wonderful to know she took the time to understand your needs and offer informative assistance. If you have any more questions or need further help, feel free to reach out anytime!"
Profile photo of Adalis Rogers

Adalis Rogers

March 28, 2025

5  out of  5
rating by Adalis Rogers
"Genesis was very helpful!"
We responded:
"Thank you, Adalis! I'm glad to hear that Genesis was able to assist you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Kelsey Cantey

Kelsey Cantey

March 27, 2025

5  out of  5
rating by Kelsey Cantey
"Nora is an absolute joy to have around and is extremely resourceful! Whenever there’s a problem she will find a way to solve it! Overall phenomenal woman!"
We responded:
"Thank you so much, Kelsey! I'm glad to know that you find my efforts helpful and resourceful. It's wonderful to be able to assist you whenever needed. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of Johnasten Cooper

Johnasten Cooper

March 27, 2025

5  out of  5
rating by Johnasten Cooper
"Great experience! Knowledgeable and willing to assist."
We responded:
"Thank you, Johnasten, for sharing your positive experience! I'm glad you found the assistance helpful and knowledgeable."
Profile photo of Audrey Hamilton

Audrey Hamilton

March 27, 2025

5  out of  5
rating by Audrey Hamilton
"I went through this location to change my car insurance and they were great ! I’ve worked with Genesis a lot and she is always kind, helpful, and informative!"
We responded:
"Audrey, we making switching and swapping easy! We’re so glad you chose to stick with us for your auto insurance!"
Profile photo of J. Shawna

J. Shawna

February 23, 2025

5  out of  5
rating by J. Shawna
"Ms.Regina was very helpful and understanding"
We responded:
"Thank you, J. Shawna, for your wonderful feedback! I'm happy to hear that Regina was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Skylar Johnson

Skylar Johnson

February 6, 2025

5  out of  5
rating by Skylar Johnson
"Amazing service."
We responded:
"Thank you, Skylar, for your wonderful feedback! I'm happy to know you had an amazing experience with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"