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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Gantt

March 4, 2026

5  out of  5
rating by Alexis Gantt
"Great customer service & good insurance coverage"
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Allyson Rudolph

March 4, 2026

5  out of  5
rating by Allyson Rudolph
"Every associate that works with Nora Hubbard is professional, helpful, and friendly! Nora Hubbard is an awesome agent who makes sure your needs are met!"
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Tyrone Pugh

March 4, 2026

5  out of  5
rating by Tyrone Pugh
"Talked to Ms. Hubbard on the phone very nice and great personality. She even sang to me"
We responded:
"Thank you, Tyrone! I'm glad you enjoyed our conversation. Adding a personal touch is something I love to do! If there's anything else you need, just let me know."
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brittainy seibles

March 3, 2026

5  out of  5
rating by brittainy seibles
"⭐️⭐️⭐️⭐️⭐️ Nora with State Farm is absolutely amazing! She is professional, knowledgeable, and truly cares about her clients. She took the time to explain all of my options, made sure I understood my coverage, and helped me find the best policy for my needs without feeling pressured. Her communication is top-tier quick responses, clear answers, and such a friendly attitude. If you’re looking for someone reliable who goes above and beyond, Nora is definitely the one to call. Highly recommend!"
We responded:
"Thank you, Brittainy! I'm so glad to hear that you had such a positive experience. It's fantastic to know that my efforts to provide clear communication and personalized service made a difference for you. I truly care about ensuring my clients feel informed and confident in their coverage choices. Your recommendation means a lot, and I'm here whenever you need assistance or have more questions. Let me know if there's anything else I can do for you!"
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Cassandra Foulks

March 1, 2026

5  out of  5
rating by Cassandra Foulks
"Always pleasant and professional."
We responded:
"Cassandra, Thank you so much for leaving a 5 star review for the office!"
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Page Smith

February 28, 2026

5  out of  5
rating by Page Smith
"I had a question about my insurance last week, so I called and talked with Kiana. She was so nice , helpful & took time to explain what I had question about.It’s so refreshing to have a caring voice on the other end of the phone. There is a gentleman that works @ this branch that guided me through getting a tow truck a while back & stayed in the phone until it was all arranged. Everyone is so nice at this branch & they get the job done! I highly recommend them if you need insurance."
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Jonathan Gibbs

February 27, 2026

5  out of  5
rating by Jonathan Gibbs
"Top-tier professionalism and customer service. Very knowledgeable, responsive, and easy to work with. Highly recommend."
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Michael Banks

February 27, 2026

5  out of  5
rating by Michael Banks
"Very professional, knowledgeable, and provided what I needed all while saving me time and money"
We responded:
"Thank you for honest review!"
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Tonya Taylor

February 25, 2026

5  out of  5
rating by Tonya Taylor
"I love State farm insurance agency the Hubbard agency they are very nice they are friendly they give you the best quotes the best prices and they're very polite at describing situations and everything that you need to know they're great to have as an insurance company."
We responded:
"Thank you, Tonya, for your wonderful feedback! I'm glad to know that our team at the Hubbard agency has been able to provide you with friendly service and great quotes. We strive to make sure all your insurance needs are clearly explained and met. If you have any questions or need further assistance, we're here to help!"
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rodney smith

February 10, 2026

5  out of  5
rating by rodney smith
"Ms. Keona did an excellent job, with providing me with the services, requested. She was very flexible with my indecisions. We appreciated her patience and professionalism. Great job young lady."
We responded:
"Thank you, Rodney, for sharing your experience! I'm happy to hear that Kiana was able to assist you with such flexibility and professionalism. Your appreciation means a lot to us. If there's anything else we can do for you, just let us know!"
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Tequoyia Jones

February 6, 2026

5  out of  5
rating by Tequoyia Jones
"Reasonably priced and the service was excellent. Kiana was great, she was able to answer all of my questions. Overall wonderful experience"
We responded:
"Thank you, Tequoyia! I'm happy to hear that you found our service excellent and reasonably priced. Kiana is indeed a valuable part of our team, and I'm glad she could assist you with all your questions. We’re here to help with any future needs!"
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Michael Belton

February 6, 2026

5  out of  5
rating by Michael Belton
"Kiki was very professional and knowledgeable. I will recommend! Great insurance agency."
We responded:
"Thank you, Michael! I'm happy to hear that our office provided you with professional and knowledgeable service. Your recommendation means a lot to us. If you ever have questions or need assistance, feel free to reach out!"
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Denita Gaulman

February 6, 2026

5  out of  5
rating by Denita Gaulman
"I spoke with Kiana about Homeowners insurance. Kiana was very helpful and Knowledgeable. It was wonderful speaking with someone who Truly cares about the needs of the client. Great Customer Service. I highly recommend."
We responded:
"Denita, thank you for your wonderful feedback! I'm glad to hear that Kiana provided you with helpful and knowledgeable service. We truly care about meeting your needs and appreciate your recommendation. If you have any more questions or need further assistance, feel free to reach out!"
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Dre H

February 6, 2026

5  out of  5
rating by Dre H
"Kiana is a great representation of the company. Her customer service is commendable and her attention to detail is unmatched. I am happy I was able to sit down and talk about all of the products available. She was able to break it down into appetizer size bites so that I didn’t feel overwhelmed. I didn’t feel like I was at a car dealership signing my life over for an expensive car outside of my price range. Her knowledge of the rates and what I was eligible for made me feel as if whatever route I went, was a win-win decision. I highly recommend her for your insurance needs!"
We responded:
"Thank you, Dre, for sharing your experience! I'm delighted to hear that Kiana provided such exceptional service and made the process comfortable and informative for you. It's wonderful to know you felt confident in your choices. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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TayTaysWorld187

February 6, 2026

5  out of  5
rating by TayTaysWorld187
"Great company love the workers especially Kiki great customer service"
We responded:
"Thank you! I'm happy to hear you love our team and had a great experience with our customer service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kiana Rucker

February 6, 2026

5  out of  5
rating by Kiana Rucker
"Elnora and her staff are amazing!! Its always great energy and they always give the best service!! If your looking for a agent that actually cares about her customers dont walk RUN to them you wont regret it."
We responded:
"Kiana, thank you for your wonderful feedback! I'm so happy to hear that our team has provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
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Jordan Dahlen

February 6, 2026

5  out of  5
rating by Jordan Dahlen
"This is an amazing office. They are a fun and well-informed office."
We responded:
"Thank you, Jordan! I'm happy you find our office both fun and knowledgeable. We aim to provide a great experience for everyone. If there's anything else we can assist you with, feel free to reach out!"
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Kasi McDonald

January 18, 2026

5  out of  5
rating by Kasi McDonald
"Mrs. Hubbard is very professional and informative. She answered ALL of my questions and her response time is hands the best I've received in a long time. I really appreciate her patience. Thank you so much Mrs. Hubbard for all that you do."
We responded:
"Kasi, thank you for your wonderful feedback! I'm happy to know that you found our service professional and informative. It's great to hear that our response time met your expectations. Your appreciation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Ashley Fisher

January 10, 2026

5  out of  5
rating by Ashley Fisher
"Working with Nora Hubbard was an absolute pleasure. She is attentive, knowledgeable, and genuinely invested in making sure you feel confident in your coverage. Every question I had was answered thoroughly, and the entire experience felt personal—not transactional. It’s rare to find someone who blends professionalism with real care, and Nora does exactly that. I highly recommend her to anyone looking for reliable insurance and exceptional service."
We responded:
"Thank you, Ashley! I'm so happy to hear about your positive experience with our office. It's wonderful to know that our dedication and personal touch made such an impact. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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ABDUL NJ

January 8, 2026

1  out of  5
rating by ABDUL NJ
"Be careful!! 🔴🔴🔴 I had a terrible experience at Nora’s State Farm office. I clearly asked for the lowest price with only the minimum required auto coverage and to remove any unnecessary add-ons. Instead, she added roadside assistance even after I said No, she said okay then don’t call me when you have road issue! I confirmed I don’t want it!! But ended up adding it!! , and she also added an injury policy I didn’t request, even though I told her I already have health insurance. When I noticed and called, she was mad and defensive, and she promised a refund that I still have not received. On top of that, she later raised my policy price significantly without any valid reason!!. This felt dishonest, unprofessional, and completely unacceptable. Be careful dealing with this office. Double-check everything, because my experience felt like I was being taken advantage of rather than helped."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your frustration; that’s never our goal. We want to clarify that we would never intentionally add coverage without a customer’s consent, and we strive to clearly review all options before finalizing any policy. Billing adjustments and refunds are processed at the corporate level and can take time. We appreciate you bringing this to our attention and take your concerns seriously."
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Anthony Braye sr

January 6, 2026

5  out of  5
rating by Anthony Braye sr
"She very professional and patient."
We responded:
"Thank you, Anthony! I'm happy to hear that you found the service professional and patient. Our office is dedicated to providing the best experience possible. Let us know if there's anything else we can assist you with!"
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Gregory Hollins

December 24, 2025

5  out of  5
rating by Gregory Hollins
"Very Polite and Courteous Business Demeanor"
We responded:
"Thank you, Gregory! I'm happy to hear you appreciated our polite and courteous service. Our team is dedicated to providing a positive experience for everyone. If you ever have any questions or need assistance, feel free to reach out!"
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Sylvia Hinchman

December 17, 2025

5  out of  5
rating by Sylvia Hinchman
"Explained information and gave is a better quote than other places!"
We responded:
"Thank you, Sylvia! I'm glad you found the information helpful and appreciated the quote we provided. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Elizabeth Crim

December 2, 2025

5  out of  5
rating by Elizabeth Crim
"Genius was good, she explained everything to me so I could understand my policy and she has very good customer service professional . I'm glad a chose state farm insurance."
We responded:
"Thank you for your wonderful feedback, Elizabeth! I'm happy to hear that Genesis was able to explain your policy clearly and provide excellent customer service. We're glad you chose State Farm Insurance and look forward to assisting you with any other insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
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Jessica Lynn

December 1, 2025

5  out of  5
rating by Jessica Lynn
"Brian was great and very patient!"
We responded:
"Thank you, Jessica Lynn! I'm happy to hear that Brian provided you with such a positive experience. Our team is dedicated to offering patient and helpful service. If you need anything else, feel free to reach out!"